The use of IT in the JKI is based on a powerful IT infrastructure. This includes the network infrastructure with internet-connectivity, computers, mobile devices as well as central storage and computing capacities. To ensure an optimal use of IT the Data Processing Department (DP) operates an extensive support.
IT infrastructure in the JKI:
Based on this infrastructure a lot of IT services are performed:
To ensure a high-quality support at all sites, local support teams have been established. The following figure illustrates the structure.The department is in charge of IT skills training for staff as well. For this purpose, the DP has introduced an in-house training programme. This course series is complemented by comprehensive self-study material provided via Intranet.